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Cancellation Policy

What happens if your plans change — which, with air travel, they often do.

(707) 640-0003

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Free cancellation

Cancel at no charge up to 4 hours before your scheduled pickup.

Late cancellation

Inside that window we ask for a partial fee, and only where a vehicle has already been dispatched to you.

Changes rather than cancellations

Moving a pickup time is always free. If your flight moves, tell us and we will move with it rather than cancelling.

Delayed and cancelled flights

We track your flight. Delays adjust your pickup automatically.

No-shows

If we cannot reach you at the pickup point, the ride is treated as a no-show and charged in full.

How to cancel

Call the number in our footer, or reply to your booking confirmation.

Travis Airport Shuttles · (707) 640-0003 · TCP 34179

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Any hour

Questions about any of this?

Call us. A person answers, including at three in the morning, and they can tell you what a policy means for your booking rather than pointing you back at this page.

Contact us