Private versus shared
A shared airporter sells you a seat. It collects other passengers on the way, runs to a schedule that suits the route rather than your flight, and is cheaper because the vehicle is filled.
A private shuttle sells you the vehicle. It goes from your door to the terminal with nobody else aboard, at the time your flight requires. Everything below describes the private kind.
What flight tracking does
Give the operator your flight number and their dispatch system watches it. If you land ninety minutes late, the pickup moves ninety minutes late — you do not need to call, and you are not charged for the delay.
This is the single most useful thing to confirm before booking a return leg. An operator without it is relying on you to remember to phone them from the plane.
Wait time, and what it costs
Most operators include some free wait time after landing and charge beyond it. Ask for the number rather than assuming — it is where surprise charges come from.
We include sixty minutes after touchdown on arrivals, which covers immigration and baggage on all but the worst days.
What you should expect to pay
A flat rate, agreed before you travel, and no charge for a car seat.
If an operator will not tell you the price until they have your details, that is a choice they have made, not a technical limitation.
